LG, Samsung Blu-ray players don’t play latest discs

Digital Home: Efforts to prevent hackers from copying Blu-ray discs have left owners of the LG BH100 and Samsung BD-P1200 Blu-ray players unable to play back the latest Blu-ray discs from 20th Century Fox.

The source of the problem has not been disclosed, however, many technology websites are claiming that the source of the problem is a new layer of copy protection that has been added to discs released by Fox on October 2nd and October 9th.

In the Wall Street Journal, Steve Feldstein, a spokesman for Twentieth Century Fox Home Entertainment, denied that the new digital rights management feature called BD+, was the cause of the problem and would not confirm that BD+ was on the new discs.

The discs causing difficulties with LG and Samsung owners are Fox’s “The Day after Tomorrow”, “Fantastic 4: Rise of the Silver Surfer” which were released on October 2nd. No word yet on whether this weeks releases from Fox “28 Weeks Later” and “28 Days Later” are causing the same problems.

Spokespersons from Samsung and LG told the Journal yesterday they are working on the issue and should have firmware fixes available to customers very soon.

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2 Responses to LG, Samsung Blu-ray players don’t play latest discs
  1. Bob Flipping | 24/10/2007 at 0:40

    I sent an email to LG yesterday, and got back this response today:

    “Dear Robert, We are delighted to hear from you as our Valued Customer. We regret the trouble you have experienced with this DVD player. This matter concerning these discs has just recently been brought to our attention. An update is almost complete. It is currently being tested, in order to verify its performance. If you have other questions or concerns, please do not hesitate to contact us again either via email, or by calling our customer service division at 800-243-0000 at your convenience. Mr. Neil Electronic Correspondence Executive (ECE) LG Electronics USA 800-243-0000

    What bothers me is “[t]his matter concerning these discs has just recently been brought to our attention.”

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